Turn,Burn and Earn Eric K.
I just wanted to reach out and thank you for the awesome customer service. During the riding season I do quite a bit of tinkering and help my buddies out with repairs. I end up placing a few order a month and never had an issue with the service. Occasionally an issue comes up with the part manufacturing issue or something and UC has always taken care of it for me. I'd also like to give a shout out to Brad from the PA store. I pretty much deal exclusively with Brad. He is always available to help.
Whether its during the day, over the weekend, or after hours, I get an e-mail back within a few minutes.
Even if its something that he needs to check on when he's in the store, I get an email letting me know, followed by the answer the next business morning. So, that's why I call you guys my not so Local Bike Shop. You have my loyalty as a customer, and are always my first stop. Even on the off chance that something is a few bucks cheaper somewhere else, my business still goes your way. Thanks for the fantastic service, Ryan P. Thank you for promptly processing my recent return!
Come to think of it you all have given me great service for many years. I am glad to be a Universal customer. Have a great day! Dan B. Thank you. Super glad i happened to find you online. I can see much of my future and ongoing bicycle related purchases going through you. Kind regards, Santi M. If you click the link to "Show all four warehouse quantities", you can see exactly how many items can ship from each warehouse.
The number available to ship in 1 or more days is for orders placed today by PM Pacific time. Example: If our site says "0 Today" and "5 Tuesday", if you order today by PM Pacific time we can ship up to 5 of these items by Tuesday from one of our warehouses. The number available for pickup today is the current stock on the shelf in each retail location.
The number available for pickup in 1 or more days is for orders placed today by PM Pacific time. Local Shopper? Looking for weekly deals and coupon codes? Check out our weekly newsletter. Click here to subscribe. Check this box to match full words. We're glad you found us! Since over 20 years now! We are one of the original online bike shops.
We carry products by hundreds of manufacturers. In addition to all of the major brands you'll find everywhere, you'll find that we stock many brands that you won't find anywhere else. Also, orders can be placed conveniently online for in-store pickup at one of our retail stores.
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We Build Great Wheels! VIP Newsletter. Shop Pearl Izumi Clothing. Shop Shimano Clothing. Seth J May 02, I just received the tires and tubes I recently ordered. Mike H April 22, I've been a universalcycles. Ron B April 19, All I can say is thank you! Jeff B January 02, This was my first order with Universal, and a small one at that.
The customer service person was very nice, helpful, knowledgeable and efficient. It may be a personal thing buy I generally reserve ratings of being highly satisified. Staff was very professi Products Quick and efficient the technicians were knowledgeable and helpful and the value was really good.
Best regards, Don F December 09, I send compliments and thanks to the Shipping Department for the fast delivery of my order. Bob C May 31, I have recently made my first two purchases from your company and I would like to take this opportunity to tell you how delighted I am with the level of professionalism that I experienced in dealing with your company. Thanks for the fantastic service, Ryan P March 28, Thank you for promptly processing my recent return!
Dan B March 13, Woohoo! February 28, View All Newest Products. Surly Bridge Club Shopping Cart 0. Your shopping cart is empty. Toggle navigation Menu.
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